You can place an order directly through the NORE website by selecting your desired outfit, choosing the available options and completing checkout. For bridal, bespoke or customised orders, you can also contact our team for assistance.

For orders within Pakistan, we accept Cash on Delivery (COD), Bank Transfer and Credit/Debit Cards. Available payment methods will be displayed at checkout.

Yes. For bridal, bespoke or special requirements, you can contact our team through WhatsApp.

WhatsApp: 0326 0707111

As NORE outfits are made to order, orders cannot normally be cancelled once production has started. All orders are considered final.

Please contact us as soon as possible if you need to make a change. Once production has started, changes may not be possible.

Yes. We deliver across Pakistan through our selected delivery partners.

Yes. NORE offers international delivery to selected countries.

Delivery time depends on the product, production requirements and delivery destination. The estimated production and delivery timeline will be communicated when your order is confirmed.

Where tracking is available, tracking details will be shared once your order has been dispatched.

International orders may be subject to customs duties, taxes or other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

All NORE orders are final sale and non-refundable. As our outfits are made to order, we do not accept returns due to personal preference, change of mind, colour preference, fitting preference or dislike of the product.

An exchange is only possible if we have sent you an incorrect item or the item has a genuine manufacturing defect.

The item must be unused, unworn and undamaged by the customer.

Exchange requests must be reported within 7 days of receiving the order.

Made-to-order and bespoke outfits are not eligible for return, exchange or cancellation unless the item is defective or incorrect due to an error by NORE.

Unstitched fabric is not eligible for return or exchange unless it is defective or an incorrect item has been supplied.

All NORE sales are final and monetary refunds are not offered.

Where an exchange is approved, the replacement product may be of equal or higher value. If the replacement product has a higher value, the difference will be payable by the customer.

Please contact us within 7 days of receiving your order.

Please provide your order number and clear photographs or videos showing the issue.

Our team will review the claim and, where the issue is confirmed, arrange an exchange subject to product and size availability.

As NORE outfits are made to order, we do not accept returns or exchanges because of personal preference, change of mind or dislike of the product.

We recommend carefully reviewing the product details, photographs and size information before placing your order.

For formal and bridal orders where an advance payment has been made, the remaining balance must be paid within the agreed payment period.

Customers will be provided 7 days' notice to complete the outstanding payment.

Advance payments are non-refundable.

Please refer to the NORE Size Guide available on the product page before placing your order.

If you are unsure which size to select, please contact our team before placing your order.

WhatsApp: 0326 0707111
Email: hello@nore.pk

Yes. For selected bridal and bespoke orders, we may request your measurements to prepare your outfit according to the agreed specifications.

Alterations may be available depending on the outfit and design. Please contact us before placing your order if you have specific alteration requirements.

Yes. NORE offers luxury bridal and wedding outfits designed for your special occasions.

Yes. Bridal consultations can be arranged with our team.

WhatsApp: 0326 0707111
Email: hello@nore.pk

Selected bridal designs may be customised depending on the design, fabric, colour, embroidery and other requirements.

We recommend placing your bridal order as early as possible to allow sufficient time for design confirmation, production, fittings and delivery.

The required timeline will depend on the complexity of your outfit.

Yes. NORE offers bespoke and customised fashion for customers looking for a personalised creation.

Depending on the design, customisation may include:

• Colour
• Fabric
• Embroidery
• Silhouette
• Sleeves
• Neckline
• Length
• Measurements

Availability depends on the individual design.

Contact the NORE team to discuss your requirements.

WhatsApp: 0326 0707111
Email: hello@nore.pk

Our team will guide you through the consultation, design, measurements, pricing and production process.

Yes. You can share inspiration images or design references with our team when discussing your bespoke requirements.

Yes. Many NORE pieces are made to order, allowing us to prepare your outfit specifically for you.

We make every effort to display product colours accurately. However, colours may appear slightly different depending on your device, screen settings, photography and lighting.

Yes. Because many NORE pieces involve handcrafted work, minor variations in embroidery, embellishment and finishing may occur.

These variations are part of the character and craftsmanship of a handcrafted garment.

We recommend following the care instructions provided with your garment and using professional dry cleaning where appropriate.

NORE offers international shipping to selected destinations. Please contact us if your country is not available at checkout.

Any customs duties, import taxes or charges imposed by the destination country are generally the responsibility of the customer.

Yes. Credit and debit card payment may be available for international orders.

NORE's return and exchange policy applies to international orders as well.

All orders are final and non-refundable. Exchanges are only considered in the event of an incorrect or defective item, subject to our Exchange Policy.

Our team can assist you with orders, bridal consultations, bespoke designs, sizing and general enquiries.

WhatsApp: 0326 0707111
Email: hello@nore.pk

NORE is located near MD Palace, Gujranwala, Punjab, Pakistan.

Bridal and bespoke consultations are available by appointment.